DELIVERY TIMES :
Given the specific nature of the products and manufacturing constraints, delivery times are estimated at 4 to 8 weeks depending on the products, except for products immediately available during sales or special offers; this information will be clearly indicated at the time of ordering.
In case of unavailable products, we will inform you by email or phone as soon as possible. If for reasons beyond our control we are able to deliver the product, BOURG JOLY will refund any price invoiced by credit to the customer's account within 30 days at the latest.
The products offered for sale are the result of artisanal work that cannot guarantee firm manufacturing deadlines. The company therefore does not undertake to inform the customer of any additional delays that may affect the products ordered.
We ship within Metropolitan France and Internationally.
For deliveries within the European Union, no other customs duties or VAT will be payable for deliveries within the European Union. Any change in the applicable rate may be reflected in the selling price of the products in the catalogue.
For deliveries outside the European Union (including the United Kingdom), the customer must pay the customs duties, VAT or other taxes due on the occasion of the importation of the products into the country of the place of delivery.
DELIVERY RATES :
The delivery rate varies according to the weight and volume of the product in question and the destination.
We ship using the French Postal services for small orders and UPS or a specialist shipping company for larger orders. All our orders are sent with tracking details.
If the shipping rate does not show for your destination, please contact us or call + 33 (0)2 43 94 80 10 and we will be very happy to get you a personalised shipping quotation.
PACKAGING : All our products are carefully packaged to prevent breakage and breakage. With each purchase we offer a velvet presentation bag.
For any questions regarding delivery do not hesitate to contact us or call + 33 (0)2 43 94 80 10. We will be very happy to help you.